FAQ - Frequently asked questions

What should I do when I get the error message 'Process Performance Counter is disabled'?

This is a known Windows problem! Many programs - SYNCING.NET as well - use this Windows component and stop working if it is disabled.

Please save one of the following files (choose the right one for your operating system!):
Windows 2003: Link
Windows XP Service Pack 2: Link
Windows XP Service Pack 3: Link
Windows XP Tablet Edition: Link
Windows 2000: Link

Save the patch on your hard drive. Open the file and install it. Answer the question "Are you sure ..." by pressing "Yes".

If you encounter this issue on a Windows Vista computer or receive a message related to "System Performance Counter issues", then contact our support team through our web form and report the exact Vista version, Servicepack and language version of the concerned system.

If this answer didn't help you, you now can:

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call support hotline:
- US: +1 248 3273218
- UK: +44 20 75588473

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With e-mail and phone support, SYNCING.NET's knowledgeable tech support is ready to answer your questions. Free support is also available during trial periods!
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Why SYNCING.NET?

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1. Complete Outlook and document synchronization

SYNCING.NET allows you to synchronize Outlook e-mails, contacts, calendars and tasks in real time, as well as documents of any size and type - and all without a server.

2. Customer reviews

Our customers are often times so enthusiastic about their SYNCING.NET software "discovery" that they take the time to let us know about their experiences through testimonials and positive feedback.

3. Award-winning solutions

SYNCING.NET has won multiple awards and received several glowing reviews from some of the most well-respected publications in the US and Europe. Our data exchange solution is the fastest, most complete, most secure solution for syncing Outlook and documents without a server and IT staff.

4. Simple to install, simple to use

IT novices are delighted with the software’s user-friendly interface and background functionality. IT pros are impressed with its powerful features.

5. Customer support

Our knowledgeable technical support team is available via e-mail and phone. Support is also free during trial periods.

6. No server costs

Real-time, secure synchronization for all of your documents and Outlook data without the costs of a server or IT staff.

7. Flexible, personalized networks

With SYNCING.NET, you choose exactly what data you need to sync and with whom you wish to share it. It's that simple.

8. Maximum security

Our unique peer-to-peer technology means your data remains on your machines. During synchronization all information is encoded using military-grade encryption, creating the safest environment possible for your data.

9. Free 30-day trial

You want to be sure a program can do exactly what you need it to do. Test our software for 30 days free of charge and with no further obligations. Our trial version is a fully functioning SYNCING.NET Business Edition.

10. Our goal

Here at SYNCING.NET, we strive to create high-quality, innovative software, as well as an overall high-quality experience for the customer.