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Sync Outlook and Synchronize Files

 
 

Keep on track – optimal scheduling with Outlook

February 25, 2009

 

Outlook is an effective instrument for your computer-aided scheduling. It has a comprehensive repertoire of features, which many users only know and use partly.

 

Outlook offers the elements appointments, meeting and events with which you are able to schedule calendar optimal.

 

With short summaries we want to show you how you can use these elements to best reconcile your scheduling.

 

(weiterlesen…)

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I got the error: The folder [folder-ID] is absent in the processed folders list. What can I do?

February 20, 2009

 

The release updates of 01/07/2009 contain a small bug that was reported through the message Error: System.Runtime.InteropServices.COMException (0x800403EA): The folder [folder-ID] is absent in the processed folders list.

 

This is a non-critical error that does not affect normal functioning of SYNCING.NET. Nevertheless, it may impact the concerned computer by creating a high number of error messages.

 

This effect relates to the following SYNCING.NET releases:

 

Version 2.5.3294.15780 (Windows XP) (01/07/2009)
Version 2.5.3294.16142 (Windows Vista) (01/07/2009)

 

We have created hotfixes that solve this issue. These can be downloaded from our download page

 

The updated versions are:
Version 2.5.3295.20218 (Windows XP)

 

Version 2.5.3295.25043 (Windows Vista)

 

In addition, all users of SYNCING.NET v2.5 will get this hotfix automatically through the update feature of SYNCING.NET. Therefore, some users may get a second update notification. These users should acknowledge the notification and install this latest update.

 

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Why does the SYNCING.NET v.2.5 update fail on my Vista computer?

February 20, 2009

 

It may happen that older SYNCING.NET v.2.x releases do not correctly download the SYNCING.NET v.2.5 installation package for Windows Vista, but the installation package for Windows XP. As a result the update process may be interrupted or won’t start at all.

 

If this happens, please cancel the update, download the latest SYNCING.NET installation package for Vista from our website and install it manually.

 

Your SYNCING.NET settings will be restored after the manual installation has been finished.

 

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What to do if SYNCING.NET doesn’t send logfiles through ‘Report a Problem’

February 20, 2009

 

Please ensure that the following files are not blocked by any application on your computers:

 

- ..\Program Files\SYNCING.NET Technologies\SYNCING.NET\bin\NotificationService.exe
- ..\Program Files\SYNCING.NET Technologies\SYNCING.NET\bin\SyncingOLWatchService.exe
- ..\Program Files\SYNCING.NET Technologies\SYNCING.NET\bin\SyncService.exe

 

 

Also ensure that:

 

- SyncService.exe is allowed to establish a secured connection to TCP port 443 of our authentication server auth1.syncing.net

 

- NotificationService.exe is allowed to be launched and to send e-mails. This application creates and sends the log files.

 

To test the functionality you may try to launch the error reporting tool manually through ‘Start -> Programs -> SYNCING.NET -> Report a Problem’.

 

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What’s the difference between the one-year subscription license and the perpetual license?

February 20, 2009

 

SYNCING.NET can be licensed in two ways:

 

One-year subscription license
This license allows to use SYNCING.NET for one year. Updates and upgrades are included. Subscription licenses can be renewed. Not extended licenses are taken out of service and the synchronisation will stop working.

 

Perpetual license
The perpetual license includes all updates indefinitely and major upgrades are included at no additional costs for 2 years.

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What’s the meaning of the green lock and the red lock?

February 20, 2009

 

With the menu item “check out”, files and folders are locked by other users. The folder or files are read – only for all users. You can see a green lock on the computer where the files ‘checked out’ and a red lock on the other computers.

 

 


 

When you editing a file (e.g. Word, Excel…) please check the file out, and when done editing it, check it back in. Thus other users are able to edit and save the file.

 

This prevents backup copies of files.

 

 

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Why do I get an error message if I use special characters or an umlaut?

February 20, 2009

 

Please mind these recommendations when installing SYNCING.NET or creating SYNCING.NET networks:

 

Avoid the use of an umlaut or special character in file/directory names
File/directory names must not contain more than 255 characters

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After installing SYNCING.NET 2.x I can no longer synchronize my mobile devices with Outlook

February 20, 2009

 

As long as SYNCING.NET 2.x is online and accessing the local Outlook PST-file, another synchronization tool may not be able to get access to the PST-file, too. To solve this effect, it may be necessary to completely deactivate SYNCING.NET 2.x through “syncservice.exe /close” during the synchronization process of the third party tool, not only to “Exit ” SYNCING.NET.

 

To create a shortcut which deactivates SYNCING.NET 2.x, please follow these steps:

 

1) start SYNCING.NET

 

2) right-click onto your “desktop”

 

3) choose “new”

 

4) choose “shortcut”

 

5) type “C:\Program Files\SYNCING.NET Technologies\SYNCING.NET\bin\SyncService.exe”

 

6) choose “finish”

 

7) double-click the new shortcut to completely close SYNCING.NET 2.x.

 

 

Now you should be able to access the PST-file through the third party synchronization tool.
Please mind that these changes to your local PST-file won’t be recognized and synchronized by SYNCING.NET automatically. To get these changes synchronized you need to restart SYNCING.NET first, then open the contact or appointment you’ve imported from the mobile device, do a small change and save it.

 

To restart SYNCING.NET 2.x you may choose Start->SYNCING.NET->SYNCING.NET or you may
create a second shortcut on your desktop. To do this please follow the above mentioned steps, but type /silent instead of /close during step 5).

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What are the menu items?

February 19, 2009

 

With the Log out item you are able to log files and folders for other user. The files or folders are write-protected.

 

Not until you click the log in button, the data will be enabled for other user.



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I have forgotten my password! Where can I get a new one?

February 19, 2009

 

Which password do you have forgotten?

 

1. The password for our onlineshop? You can ask here for a new password!

 

2. You have forgotten the password for your SYNCING.NET account?
You can change your SYNCING.NET password in 3 steps

http://www.syncing.net/index.php?id=640&L=1>here

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